Shipping Policy

Effective Date: October 7, 2026

At PRICE WEAR LTD, we aim to process and deliver every order as efficiently and reliably as possible. This Shipping Policy explains how orders are prepared, shipped, tracked, and delivered when you purchase products through pricewear.net.

Please review the information below before completing your purchase.

1. Company Information

Company Name: PRICE WEAR LTD
Business Address: 4 ROVER WAY CARAVAN SITE CARDIFF, WALES UNITED KINGDOM CF24 2RX
Website: pricewear.net
Email: payment@pricewear.net
Phone: +44 7737376124

2. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully confirmed.

Business days generally exclude Saturdays, Sundays, and applicable public holidays.

During periods of increased order volume, promotional campaigns, or unexpected operational circumstances, processing may take slightly longer.

If a significant delay is expected, we will make reasonable efforts to communicate the relevant information to affected customers.

3. Shipping Times

After an order has been dispatched, estimated delivery times may vary depending on the destination, shipping method, carrier, weather conditions, customs procedures, and other circumstances outside our direct control.

Typical delivery estimates are:

• United Kingdom: approximately 2–5 business days

• International destinations: approximately 5–12 business days

These are estimated delivery periods rather than guaranteed delivery dates.

The actual delivery time may be shorter or longer depending on the destination and circumstances affecting the shipment.

4. Shipping Charges

Applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Shipping costs may vary according to:

• Delivery destination

• Order size or weight

• Shipping method selected

• Promotional offers

• Applicable delivery conditions

Where free shipping is offered, the relevant terms and eligibility requirements will be displayed on the website or during checkout.

5. Order Confirmation

After successfully placing an order, you should receive an order confirmation containing relevant order information.

If you do not receive an order confirmation within a reasonable period, please contact us at:

payment@pricewear.net

Please include your name and, where available, your order number so that we can assist you efficiently.

6. Shipment Confirmation and Tracking

Once your order has been dispatched, we may provide a shipment confirmation containing tracking information where tracking is available for the selected shipping method.

Tracking information may take some time to become active after the carrier receives and scans the package.

Customers are responsible for monitoring tracking information and ensuring that someone is available to receive the package where required.

7. Delivery Address

Customers are responsible for providing complete and accurate delivery information when placing an order.

Please carefully check:

• Full name

• Street address

• Apartment, unit, or building number

• City

• Postal code

• Country

• Contact telephone number where required

We are not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.

If you notice an error in your delivery address, please contact us as soon as possible at payment@pricewear.net.

We will make reasonable efforts to assist before the order is dispatched, but an address change cannot always be guaranteed once an order has entered the fulfilment or shipping process.

8. Delivery Attempts

The carrier may make one or more delivery attempts depending on its delivery procedures and the destination.

If a package cannot be delivered because the recipient is unavailable, the carrier may:

• Leave delivery instructions;

• Attempt delivery again;

• Hold the package at a collection location; or

• Return the package to the sender.

Customers should follow the carrier’s instructions where a delivery attempt is unsuccessful.

9. Delayed Deliveries

Although we work to process and dispatch orders within the stated timeframes, delivery delays can occasionally occur.

Possible causes include:

• Severe weather;

• Transportation disruptions;

• Carrier delays;

• Public holidays;

• Customs processing;

• Incorrect address information;

• High seasonal demand;

• Unexpected logistical issues; or

• Events beyond our reasonable control.

If tracking information indicates that a shipment is delayed, please allow reasonable additional time for the carrier to complete delivery.

If the shipment remains delayed beyond a reasonable period, please contact us so that we can review the situation.

10. Lost or Missing Packages

If tracking information indicates that a package has been delivered but you cannot locate it, please first check:

• Your delivery address;

• Mailroom or reception area;

• Safe delivery locations;

• Household members or neighbours; and

• Carrier delivery notifications.

If you are still unable to locate the package, please contact us at payment@pricewear.net.

We may request information such as your order number, delivery address, and tracking details in order to investigate the shipment.

11. Damaged Packages

If your package arrives visibly damaged, please inspect the contents as soon as reasonably possible.

Where appropriate, customers should retain:

• The original packaging;

• Shipping labels;

• Photographs of the damaged package;

• Photographs of the affected product; and

• Relevant order information.

Please contact payment@pricewear.net promptly so that we can review the issue and determine the appropriate solution.

12. Customs and Import Charges

For international orders, the destination country may impose customs duties, taxes, import fees, or other charges.

Where applicable, such charges may be the responsibility of the customer unless otherwise stated during checkout.

Customs procedures and import requirements vary by country, and PRICE WEAR LTD cannot guarantee the exact amount or timing of any customs-related charges.

Customers are responsible for complying with applicable import requirements in their destination country.

13. International Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions, carrier limitations, or local regulations.

If we are unable to fulfil an order because delivery to the selected destination is unavailable or restricted, we may contact the customer to discuss available options.

Where an order cannot reasonably be fulfilled, the applicable amount paid for the affected order may be refunded in accordance with our refund policy.

14. Refused or Undeliverable Shipments

If a shipment is refused by the recipient or returned because it cannot be delivered due to an incorrect address or other customer-related circumstances, please contact us after receiving the relevant carrier notification.

Any refund or reshipping arrangement will be reviewed based on the circumstances of the shipment and our applicable Returns & Exchanges Policy.

Additional shipping charges may apply when a customer requests that an undeliverable package be shipped again.

15. Order Changes and Cancellation

If you need to change or cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate the request before the order enters the fulfilment or shipping process.

Once an order has been dispatched, cancellation or address changes may no longer be possible. In such circumstances, the customer may need to follow the applicable return procedure after delivery.

16. Split Shipments

In some circumstances, products from the same order may be shipped separately.

If an order is fulfilled in multiple shipments, customers may receive separate shipping notifications and tracking information.

This does not normally result in additional shipping charges unless otherwise stated at checkout.

17. Delivery Confirmation

A shipment may be considered delivered when the carrier’s tracking system records the package as delivered to the address supplied with the order.

If a package is marked as delivered but has not been received, please contact us promptly so that we can review the available tracking information and, where appropriate, assist with contacting the carrier.

18. Contact Us About Shipping

If you have questions regarding an order, delivery status, tracking information, or shipping arrangements, please contact our customer support team.

PRICE WEAR LTD
Address: 4 ROVER WAY CARAVAN SITE CARDIFF, WALES UNITED KINGDOM CF24 2RX
Email: payment@pricewear.net
Phone: +44 7737376124
Website: pricewear.net

When contacting us about an existing order, please provide your order number whenever possible.

19. Policy Updates

We may update this Shipping Policy when necessary to reflect changes to our shipping arrangements, carriers, delivery regions, business practices, or applicable requirements.

The updated version will be published on this page with a revised effective date where appropriate.

Last Updated: October 7, 2026